Personal Emergency Preparedness

By being able to register online as soon as an emergency is declared, Albertans can quickly access government services. The MyAlberta Emergency Registration System (MAERS) also removes the need for in-person contact, reducing the risk of potential COVID-19 exposure for staff and evacuees.

“Getting services to Albertans safely and quickly is vital when disaster strikes. Providing online registration for evacuees and their pets is one more tool in our tool belt. The result is better preparedness to provide assistance, while minimizing the spread of COVID-19.”    Ric McIver, Minister of Municipal Affairs

When an emergency is declared, Albertans who need to evacuate will be directed to register online through the MAERS website ( . Albertans without internet access or those having trouble with online access can call the Government of Alberta call centre (310-4455) to register over the phone.  

You must have a MyAlberta Digital ID and a personal email address to use the MAERS system. 

Government and local municipal emergency management leaders use the information collected through the online registration system to support Alberta families who have had to leave their homes during an emergency evacuation. The MAERS helps government and local municipalities monitor the number of families registered and assess emergency social service needs. For example, residents may need a place to stay, their pets may need to be collected and cared for, and their families may need food, finances and other essential supplies.

Alberta’s government is responding to the COVID-19 pandemic by protecting lives and livelihoods with precise measures to bend the curve, sustain small businesses and protect Alberta’s health-care system.